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What we hold ourselves to, in plain terms.

Built to WCAG 2.1 Level AA

The standard US health providers are measured against. New pages are checked against it before they go live.

Usable with a keyboard

Every link, button and menu can be reached and operated without a mouse, with a visible focus outline.

Real text, not pictures of text

Text stays sharp when you zoom or raise your browser’s font size, and a screen reader can read all of it.

Contrast and target size

Body text meets AA contrast against its background, and anything you tap is at least 44 pixels across.

Captions on video

Any video we publish carries captions, and we describe images that carry meaning.

Your browser and device can do a lot. These guides are published by the US Social Security Administration and open on ssa.gov.

Something not working for you?

Call 321-724-1614. We’ll help you finish what you came to do — and fix the page so the next person does not hit it.

Call 321-724-1614